Welcome to Smartbookingss.com (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your information when you visit our website, make a booking, or interact with any of our services.
By accessing or using our platform, you acknowledge that you have read and understood this Privacy Notice.
- Information We Collect
We collect different types of information to provide and improve our services:
- Personal Information
Information you provide directly when creating an account, making a booking, or contacting us:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (processed securely; we do not store full card data)
- Booking & Usage Information
- Check-in and check-out dates
- Property preferences
- Special requests
- Communication history with customer support
- Automatically Collected Information
When you use our website, we automatically collect:
- IP address
- Device information
- Browser type
- Pages visited
- Cookies and tracking technologies
- Log data and usage analytics
- Third-Party Information
We may receive information from:
- Payment processors
- Property partners
- Identity verification providers
- Social media platforms (if you log in using social accounts)
- How We Use Your Information
We use your information for the following purposes:
- To process bookings and payments
- To manage your account and provide customer support
- To communicate with you regarding bookings, confirmations, updates, and promotions
- To improve website performance and personalize your experience
- To comply with legal and regulatory obligations
- For marketing purposes (only if you consent)
- Legal Basis for Processing (If Applicable)
Depending on your jurisdiction, we process your data based on:
- Performance of a contract (e.g., booking)
- Legitimate interest (e.g., security, service improvement)
- Legal obligations
- Your consent (for marketing or optional data collection)
- How We Share Your Information
We do not sell your personal information. However, we may share data with trusted third parties such as:
- Property Owners & Hotel Partners
To fulfill your booking and ensure a smooth stay.
- Payment Processors
For secure payment authorization and fraud prevention.
- Service Providers
- IT and hosting providers
- Customer support tools
- Marketing platforms (only if you opt-in)
- Legal Authorities
If required to comply with law, court orders, or protect our rights.
- Cookies & Tracking Technologies
We use cookies and similar tools to:
- Improve website functionality
- Remember your preferences
- Analyze traffic and usage patterns
- Provide secure login sessions
You can manage or disable cookies through your browser settings, but this may affect website performance.
- Data Security
We implement appropriate technical and administrative measures to protect your data, including:
- Encrypted payments (SSL/HTTPS)
- Secure servers
- Access controls
- Regular monitoring for vulnerabilities
However, no system is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Provide services
- Comply with legal requirements
- Resolve disputes
Afterward, data is securely deleted or anonymized.
- Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to marketing communications
- Request a copy of your data (data portability)
You can exercise these rights by contacting us at [Insert Email].
- Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.
- Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice, please contact us:
Smartbookingss.com
Email: customerservice@smartbookingss.com
Phone/WhatsApp: +447417545043
Website: smartbookingss.com
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Login with Google